Domestic Shipping (Within India)

Shipping Charges

We’re pleased to offer complimentary shipping across India on all orders.

Order Processing & Delivery

  • Ready-to-ship items are dispatched within 1–3 business days.
  • Delivery typically takes 3–7 business days from the date of dispatch.
  • Once your order ships, you’ll receive an email with tracking details and carrier information.

Made-to-Order & Custom Pieces

Custom or made-to-order products are crafted specifically for you after your order is placed. Production timelines may vary.
For exact timelines, please reach out to us at contact@crestmaison.in.

Taxes & Duties

All product prices displayed on our website are inclusive of applicable taxes and duties within India.

Important Notes

  • Order cut-off times are indicative and may vary due to payment authorization delays.
  • Delivery timelines begin from the date of dispatch and are estimates only.
  • We are not responsible for delays caused by unforeseen courier or customs clearance issues.
  • Once dispatched, orders cannot be redirected.
  • A signature is required at the time of delivery.

International Shipping

Shipping Charges

International shipping fees vary depending on the product and destination. The exact shipping cost will be displayed at checkout.

Shipping Partners

We ship all international orders via trusted carriers such as DHL Express and FedEx to ensure reliable and timely delivery.

Order Processing & Delivery

  • In-stock items are dispatched within 1–3 business days and usually arrive within 3–7 business days after dispatch.
  • Made-to-order or customised products require additional production time before shipping.
    For detailed timelines, please contact us at contact@crestmaison.in.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes as per your country’s regulations.

  • These charges are not included in the product price or shipping fee.
  • Applicable duties and taxes must be paid directly to the shipping carrier (e.g., DHL or FedEx) upon delivery.
  • Charges vary by destination country and product type.

Important Information

  • Partial cancellations may result in revised shipping charges for the remaining order.
  • Customers are responsible for providing any documents required for customs clearance in their country.
  • If customs clearance is denied due to missing documentation, we will not be able to issue a refund.
  • Duties and taxes must be paid to receive your shipment. Non-payment may result in the order being undelivered, and refunds will not be processed in such cases.
  • International orders are not eligible for returns or exchanges.
  • In case of quality concerns, we will offer a replacement or refund depending on product availability.